Bartender

Benvenuti a The Usual, an international and innovative hotel group that is committed to transform the hospitality industry into positive experiences for our guests, colleagues, and local communities. We are bringing travel as a force for good to Florence, with our first The Usual hotel outside the Benelux, planned to open in Q1 2027. 

In Italy, coffee is never just coffee. It's a moment to connect. At The Usual Florence, you'll help create those moments throughout the day, whether you're preparing the perfect espresso, recommending a local Tuscan wine or welcoming guests for an evening aperitivo. With your passion for hospitality and storytelling, you'll make every guest feel like they're exactly where they belong. Sounds like you? Join us at The Usual Florence.

We believe in a new way of traveling, where all people feel welcome, connected and inspired to live more consciously, without sacrificing style or a great time together. We want to redefine hospitality and encourage conscious travel where sustainable choices are prioritized by offering fun, inclusive and mindful hotel experiences.  

Moments from the station and steps from Florence’s most iconic streets, you will find The Usual Florence. A hotel under construction with a focus of design and sustainability, that will offer 80 guests rooms, a lively new concept of wine bar with small Tuscan dishes, a library and amenities including fitness, art space and a lush inner courtyard.   

Working at The Usual Florence means being part of a passionate and international team. We encourage our people to take ownership, care for the world and people around them, and stay curious. Join us in challenging the status quo

As a Bartender, you will help create the atmosphere that makes guests feel at home at The Usual Florence. Working from our U Bar, dining room and living spaces, you will deliver exceptional service throughout the day. This varies from crafting the perfect morning espresso to preparing signature cocktails and serving a well curated selection of wines.  

At The Usual, hospitality goes beyond serving food and drinks. You will be a storyteller, a host and a memory maker. This way, you will create genuine connections with our guests while bringing our local products, neighbourhood and sustainability initiatives to life. 

No two shifts are the same. One moment you'll be preparing specialty coffees, the next you'll be recommending a Tuscan wine, serving guests in our meeting spaces or supporting your colleagues to ensure every guest enjoys an outstanding experience.

During your shift, you will: 

• Prepare and serve high-quality barista-style coffees, teas and other hot beverages. 
• Prepare and serve local wines, beers, cocktails and non-alcoholic beverages. 
• Welcome and serve guests in Il Solito, living room and meeting spaces. 
• Create memorable guest experiences through genuine hospitality and engaging storytelling about our food, drinks, local suppliers and neighbourhood. 
• Promote our seasonal menus, local products and sustainability initiatives. 
• Maintain high standards of quality, cleanliness and food safety. 
• Create a warm, inviting and vibrant atmosphere throughout the hotel. 
• Resolve guest requests and concerns with professionalism and care. 
• Support your colleagues across different operational areas whenever needed, contributing to one seamless guest experience.

You genuinely enjoy making people feel welcome. You have a passion for coffee, food, drinks and hospitality, and you enjoy sharing your knowledge and enthusiasm with others. You thrive in a dynamic environment, are proactive and enjoy working as part of a close & hardworking team. We are looking for someone that has: 

• Previous experience as a Barista, Bartender or in a similar hospitality role. 
• A passion for coffee, cocktails, food and guest experience. 
• Confidence in recommending and serving wines, beers and cocktails. 
• Excellent communication skills and a proactive attitude. 
• Fluency in Italian & English are essential; and additional languages are a plus. 
• Availability to work flexible shifts, including mornings, evenings, weekends and public holidays. Shifts are usually from 7:00 – 15:00, 15:00 – 23:00 or 12:00-20:00.
• A genuine interest in sustainability and responsible hospitality. 
• You are legally entitled to work in Italy.
  

• An annual salary of 24,000 EUR (includes 13th & 14th month). 
• 26 holidays to relax and unwind throughout the year.
• Pension contribution to take care of your old days.
• The unique opportunity to join a new hotel and set the foundations for our beautiful new location. 
• A dynamic and collaborative work environment where your ideas are valued.
• Do you like your colleagues? Join us for get-togethers with food and beverages to strengthen those connections.
• Personal coaching based on (y)our goals, development and ambition.
• Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels.
• Extra time off to volunteer with our charities.

The anticipated start date for this role is mid-February 2027 at the earliest. 
As our recruitment & hiring team is international, please submit your application in English.