Housekeeping Supervisor

There's always something to do at The Usual Brussels! Luckily, you're never on your own. Together with an enthusiastic team of housekeepers, fellow supervisors, and the Housekeeping Manager, you make sure everything looks its best every day.

• Lead by example: Supervise the housekeeping team during your shift, provide clear instructions, and support colleagues with their daily tasks.
• Keep things on track: Distribute daily cleaning assignments, monitor progress, and adjust priorities when needed to ensure rooms are ready on time.
• Check every detail: Inspect cleaned guest rooms and public areas, identify anything that needs attention, and make sure our cleanliness and presentation standards are met.
• Be hands-on: Support the team with cleaning rooms and public areas whenever needed, especially during busy shifts.
• Stay connected: Keep Front Office updated on room status, report maintenance issues, and communicate any operational challenges to the Housekeeping Manager.
• Support your colleagues: Show new team members how things are done, explain cleaning procedures, and provide practical guidance and feedback on the floor.
• Keep things organised: Make sure cleaning trolleys, linen, supplies, and equipment are ready for use and report shortages or damaged items.
• Solve it on the spot: Handle small day-to-day issues and guest requests quickly, while escalating more complex situations to the Housekeeping Manager.
• Do good: Follow our hygiene, safety, and sustainability standards and encourage colleagues to use cleaning products, water, and energy responsibly.

• You know the ropes: You have at least 1–2 years of housekeeping experience, preferably in a hotel, and understand what it takes to keep rooms and public areas in excellent condition.
• You lead by example: You enjoy guiding colleagues on the floor and aren't afraid to roll up your sleeves and help with daily cleaning tasks.
• You've got an eye for detail: You easily spot things others might miss and take pride in delivering consistently high cleaning standards.
• You keep things organised: You can divide tasks, monitor progress, and adjust priorities when the day doesn't go as planned.
• You're approachable: Colleagues feel comfortable asking you questions, and you know how to give clear instructions and constructive feedback.
• You're a problem solver: You handle everyday challenges calmly and know when to involve the Housekeeping Manager.
• You're a team player: You communicate clearly with colleagues and other departments to keep daily operations running smoothly.
• You speak the language: You're comfortable communicating in English. Knowledge of Dutch is a plus.

• A market-conform salary, in line with your experience and responsibilities.
• 20 holidays to relax and unwind throughout the year; 
• Personal development is encouraged through our active feedback culture. 
• The opportunity to join an innovative, international hospitality group that’s committed to not just building new hotels but building a brand;  
• We provide a meal when you’re on shift
• Are you fond of your coworkers and enjoy spending time with them? Join us for get-togethers, which include food and beverages, to further strengthen those connections;
• Fixed travel allowance for commuting;
• Personal coaching based on (y)our goals, development and ambition;
• Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels ;
• Exchange program across The Usual hotels (optional program);
• We celebrate you and your style. We provide and uniforms however we leave room for your personal touch;
• Extra time off to volunteer for a charity you care about;
• The chance to have your own impact on our narrative of our organization.