Join us as

Pre-opening and project management intern (starting February 2026)
 
 Welcome to The Usual, the design hotel and F&B hotspot you’ve been waiting for. Our incredible design hotel offers more than just accommodation, it provides a warm and inviting atmosphere where guests are treated like friends. 

Forget about the word ''intern''. We care about who you are and what values you bring to the table. We are seeking an ambitious personality to join our operations team based in the office (Amsterdam & Rotterdam). You enjoy traveling, as we spent most of our times working in our hotels based in Rotterdam, Brussel, Amsterdam. Are you interested in gaining a deeper understanding of hotel operations including a purpose? Both, on the strategic side of things, but also day to day? Energized by people and thrive in high pace environments?  Do you prefer meaningful and deeper conversations over scripted and standardized ones? You prefer wearing your personal clothing over a formal uniform? If you want to get to know hotel operations from a hotel- and office perspective, this your chance.  Join us in making more conscious travel The Usual. 

Be you with us

We're committed to being a hotel that won’t treat the planet like a hotel. We think that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way. 
 
At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo of traditional hospitality. Join us in making travel accessible to all and experience a workplace where being your authentic self is celebrated.

The role

You enjoy traveling, as much of our work takes place in hotels. No two days are the same. One day, you might be working on projects that impact employees, such as optimizing tools and systems, co-facilitating cultural- and operational training, or engaging in challenging one-on-one conversations. Another day, you could be involved in pre-opening project management, analyzing guest reviews, guest data analytics, P&L performance, and overall hotel results. On other days, you may find yourself supporting operational challenges, managing a crisis, taking a hands-on shift, or contributing to discussions about our company’s five-year plan. 

As part of your daily responsibilities, you will be engaged in:

• (Co-)develop and execute strategies, projects, and initiatives that directly impact employees, guests, and hotel P&L.
• Lead or support pre-opening project management, ensuring smooth preparation and handover to operations.
• Collaborate across departments: People & Culture, Brand, ESG, Maintenance, Housekeeping, and F&B, to ensure efficient and consistent processes.
• Monitor budgets, forecasts, and reports, providing data-driven insights and recommendations to improve hotel and guest performance.
• Facilitate or co-facilitate trainings that strengthen culture, operations, guest experience, and commercial results.
• Analyze guest reviews, operational data, and performance metrics to identify opportunities and drive improvements.
• Optimize hotel systems and software to reduce workload, remove friction, and support seamless operations.
• Contribute to sustainability initiatives in waste reduction, energy conservation, water management, and responsible sourcing.
• Prepare clear presentations and documentation to communicate deliverables, results, and progress.
• Take ownership of operational challenges and opportunities, providing hands-on support where needed and ensuring long-term improvements.

Your superpowers and requirements

• Currently studying or recently graduated from a Hotelschool (Hospitality Management or related field).
• Basic understanding of hotel operations (Rooms, F&B, Front Office, Housekeeping).
• Familiarity with hospitality finance (P&L basics, forecasting, budgeting).
• Interest in pre-opening projects, sustainability, and innovation in hospitality.
• Interest in working with data (guest reviews, operational KPIs, and financial figures).
• Strong MS Office skills (Excel for analysis, PowerPoint for presentations, Word for documentation).
• Curiosity for systems and willingness to learn hotel software (PMS, POS, or other operational tools).
• Strong communication skills in English (and preferably one other language).
• Able to engage with colleagues at different levels, from line employees to management.
• Open to facilitating or co-facilitating trainings, workshops, or presentations.Flexibility and adaptability: able to switch between analytical tasks, operational support, and strategic discussions.
• Preferred Residence location: Rotterdam or Amsterdam
• Available for 4-6 months, starting February 2026

What's in it for you?

•             €500,- gross internship allowance per month;
•             Staff food included
•             5 holidays to relax and unwind throughout the year 
•             Personal development opportunities;

• Dedicated mentor contributing to your (and our) success. Next to daily coaching opportunities, we have a monthly performance check in and bi-monthly focus session where we reflect on the progress towards your goals;  
• Opportunities to develop and improve your leadership skills;
• The opportunity to join an innovative, sustainable, international hospitality group that’s committed to not just building new hotels but building a brand;

•             If a success from both sides, potential opportunity to stay after your internship;
•             The opportunity to join an innovative, sustainable, international hospitality group that’s committed to not just building new hotels but building a brand
•             Are you fond of your co-workers and enjoy spending time with them? Join us for get-togethers, which include food and beverages, to further strengthen those connections
•             Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels    
•             Joining our team will give you the unique chance to be part of a major transformation in hospitality, leaving a long-lasting impact
•             Extra time off to volunteer with our charities.

How we work

We are proud to be an equal opportunity workplace. We strive to be open, honest, and inclusive, and we believe that these values are essential for everyone to be their best selves. We don't believe in a one-size-fits-all approach - we want to hear about your passions and help you build a career that fits your needs! There is freedom for growth, change, and defining our culture together. 

Contact information

Do you have questions? Please don’t hesitate to reach out, we can’t wait to meet you! You can reach out to our People & Culture department on people@theusual.com or Willem Hoppenbrouwers on willem.hoppenbrouwers@theusual.com / +31 6 46 56 56 56.