Meeting & Events Host

Permanent employee, Part-time · The Usual Rotterdam

2,450 - 2,600 € per month

Join us as

Meetings & Events Host

Welcome to The Usual, the design hotel, F&B hotspot and meeting place you’ve been waiting for. Our incredible design hotel offers more than just accommodation; it provides a warm and inviting atmosphere where guests are treated like friends. Are you a natural host with an entrepreneurial mindset, full of positive energy and passion for events? Do you love to connect with our guests / locals, inspire others, and create unique concepts from the ground up? Join us at The Usual Rotterdam.

Be you with us

We're committed to being a hotel that won’t treat the planet like a hotel. We think that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way.

At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo of traditional hospitality. Join us in making conscious travel accessible to all and experience a workplace where being your authentic self is celebrated.

The role

As our Meeting & Events Host, you play a key role in creating and maintaining warm, positive, and unforgettable experiences for guests booking our meeting rooms and wellbeing- and event spaces. You are the welcoming face on site / front of house, energizing every arrival, fostering connections, and inspiring confidence by ensuring every detail contributes to their happiness. As part of your daily responsibilities, you will be engaged in:

Welcome guests and locals warmly and act as the primary point of contact for meetings, events and well spaces.
Anticipate client and guest needs, resolving issues promptly to secure satisfaction.
Contribute to a positive, proactive and service-driven culture that reflects brand values.
Oversee room setups, equipment, and F&B packages to match event specs.
Oversee the smooth running of meetings and events on the day, acting quickly on changes, monitor timings, breaks, and services, making sure everything runs seamlessly.
Support wellbeing space activities and ensure both meeting and wellbeing areas are guest ready.
Continuously optimizing our current operations and proposition based on guest-, employee- and The Usual feedback.
Cross departmental collaboration and feedback between customer service team, revenue, brand, F&B, finance and legal
Handle (potential) bookings, request for proposals, contracts & invoicing
Track costs, upsell packages, and ensure profitability without compromising guest experience.
We value collaboration and you getting to know (y)our hotel from inside out. You will also cover shifts in the check-in and/or U bar area. We will learn you the skills to prepare & serve all type of beverages.

Your superpowers and requirements

We are seeking a highly motivated and emotionally intelligent individual with strong decision-making abilities. We are looking for someone who is a true host with passion for creating memories for our guests who lead by example. Next to this, the following requirements apply:

You are a natural host, team player and breathe hospitality every day, taking it to the next level;
You have a passion for meeting & events and storytelling;
Relevant work experience in a similar role (2 years or more);
Fluency in English is essential, additional languages are a plus;
IT skills for relevant property management software systems (current system: event temple), POS (current system: lightspeed) & PMS (current system: Apaleo);
Sustainability and hospitality aren't just passions for you - they're in your DNA;
4 days per week during working days (occasionally, work during weekends and evenings);
You are legally allowed to work in The Netherlands.

What's in it for you?

Monthly salary between €2450 - €2600 based on fulltime;
We will offer you a contract for 4 days per week;
20 holidays to relax and unwind throughout the year;
Personal development is encouraged through our active feedback culture. Explore different MOD roles to grow and develop yourself further;
Personal Alleo monthly budget (€40 based on fulltime, to be used for fun-stuff: shopping, entertainment, education, well-being and more.
The opportunity to join an innovative, international hospitality group that’s committed to not just building new hotels but building a brand;
Are you fond of your coworkers and enjoy spending time with them? Join us for get-togethers, which include food and beverages, to further strengthen those connections;
Fixed travel allowance for commuting;
Personal coaching based on (y)our goals, development and ambition;
Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels ;
Exchange program across The Usual hotels (optional program);
We celebrate you and your style. We provide and uniforms however we leave room for your personal touch;
Extra time off to volunteer for a charity you care about;
The chance to have your own impact on our narrative of our organization.

How we work

We are proud to be an equal opportunity workplace. We strive to be open, honest, and inclusive, and we believe that these values are essential for everyone to be their best selves. We don't believe in a one-size-fits-all approach - we want to hear about your passions and help you build a career that fits your needs! There is freedom for growth, change, and defining our culture together.

Contact information

Do you have questions? Please don’t hesitate to reach out, we can’t wait to meet you! You can reach out to our People & Culture department on people@theusual.com.

Apply for this job

We can't wait to meet you!

Thank you for your interest in The Usual. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to people@theusual.com.